tk972 Terms and Conditions

1 General Provisions

These terms and conditions ("Terms") form a binding legal agreement between the tk972 platform ("we", "our", "tk972") and the user ("you", "user"). By using our services through the tk972 website, mobile version, or any other channel, you are automatically considered to have accepted these terms.

tk972 is an online betting and casino platform that provides sports betting, live casino, slots, and other entertainment services for users in Bangladesh. By using our platform, you confirm that you have read, understood, and agreed to all provisions of these terms.

These terms are written in English and apply to users in Bangladesh. In the event of any ambiguity, tk972's interpretation shall be considered final.

2 Eligibility and Age Requirement

The following conditions must be met to open an account and use services on tk972:

• You must be at least 21 years old (for users aged 21 and above only).
• You must use this platform voluntarily and of your own free will.
• You must be of sound mind and capable of making decisions.
• If you have placed yourself on a Self-Exclusion list, creating or using an account during that period is prohibited.
• You must be legally eligible to use tk972's services.

We may request your identity documents or other paperwork at any time for age verification purposes. Failure to provide documents may result in temporary account suspension.

3 Account Registration and Management

Only one account per person is permitted. If the same person operates multiple accounts, all accounts will be closed and the funds held may be forfeited.

• All information provided at the time of registration must be accurate, complete, and up to date.
• It is your responsibility to keep your username and password confidential.
• Any unauthorized use of your account must be reported to our support team immediately.
• Allowing a third party to use your account or transferring your account to another person is strictly prohibited.
• The name registered on the account must match the name of the owner of the payment method used.

If your personal information changes (such as your phone number or email), please notify our support team. tk972 will not be responsible for any loss arising from the provision of false information.

4 Deposits and Withdrawals

The following rules apply to deposits and withdrawals on tk972:

• Minimum deposit: ৳500 (for each payment method).
• Minimum withdrawal: ৳1,000.
• Standard withdrawal processing time: 10–45 minutes.
• Accepted payment methods: bKash, Nagad, Rocket, and bank transfer.
• Deposits and withdrawals may only be made through a payment method registered in the account holder's own name.
• Using a third party's account or payment method is strictly prohibited.

Withdrawal requests may be delayed due to the verification process. We reserve the right to temporarily hold withdrawals when necessary to prevent fraud or to complete account verification. Any applicable currency conversion or banking fees are the responsibility of the user.

5 Bonuses and Promotions

tk972 offers bonuses and promotional offers from time to time. The following general terms apply to the use of these offers:

• Welcome Bonus: 100% bonus on the first deposit, up to ৳8,000. A 25x wagering requirement must be met before the bonus can be withdrawn.
• Each bonus has its own validity period — if the wagering requirement is not met within the specified time, the bonus will be cancelled.
• Only one bonus can be active at a time.
• All wagering requirements must be met before withdrawing winnings earned using a bonus.
• The list of games that do not contribute to the wagering requirement will be stated in the details of the specific bonus.
• If fraudulent use of a bonus is found, the account will be closed and the winnings will be voided.

tk972 reserves the right to modify, suspend, or cancel any ongoing promotion at any time. VIP programme terms and conditions apply separately.

6 Betting and Gaming Rules

The following rules regarding betting and gaming on the tk972 platform must be followed:

• Once confirmed, a bet cannot be changed or cancelled, unless the rules of the specific game state otherwise.
• Incorrect results caused by a technical error will be considered void and the stake will be refunded.
• tk972 reserves the right to void a specific round if there is a complaint about an error or irregularity in a game result.
• Placing bets on the same event from multiple accounts (arbitrage betting) is strictly prohibited.
• For sports betting, official scores and results will be considered final.
• tk972 reserves the right to cancel bets placed after a market has closed.

Additional specific rules may apply to live casino, slots, cricket betting, and other categories, and will be set out in detail in the description of each game.

7 Prohibited Activities

The following activities are strictly prohibited on tk972:

• Creating an account using a false identity or false age.
• Using the platform for the purpose of money laundering.
• Attempting to access the system through hacking, malware, or other technical manipulation.
• Placing bets using bots, automated software, or any form of artificial assistance.
• Attempting to influence game results or colluding with other players.
• Operating multiple accounts by the same person.
• Threatening, abusing, or behaving disrespectfully toward our staff.
• Attempting to steal or use another user's account credentials.

If there is evidence of involvement in any of the above prohibited activities, the account will be closed immediately, all balances will be forfeited, and legal action will be taken if necessary.

8 Account Suspension and Closure

tk972 may temporarily suspend or permanently close a user's account in the following circumstances:

• Violation of any provision of these terms.
• Failure to complete the identity verification process.
• Evidence of suspicious or fraudulent activity.
• Voluntary closure at the user's own request (Self-Exclusion).
• Extended period of account inactivity.

We generally notify the user before deciding to close an account, but action may be taken without prior notice in cases of serious violations. Users may also request account closure at any time — in that case, any balance that meets the conditions will be returned.

9 Responsible Gaming

tk972 places the highest importance on responsible gaming. We believe that betting is an entertainment activity that should be enjoyed within limits.

• We provide the option for you to set deposit limits, session time limits, and betting limits for yourself.
• If you feel that betting is having a negative impact on your life, you may apply for a voluntary break (Self-Exclusion).
• Family members may also apply for a break on behalf of someone else.
• View betting as entertainment, not as a source of income.
• Do not bet money you cannot afford to lose.

For more information, please visit our Responsible Gaming page. Contact us via 24/7 live chat for support.

10 Privacy and Security

Protecting your personal information is very important to us. tk972 uses SSL encryption and modern security technology to keep your information safe.

• We do not sell or share your personal information with third parties.
• Information may be disclosed for security verification or legal purposes.
• Details of how your information is collected, stored, and used are set out in our Privacy Policy.
• Use a strong password for your account and change it regularly.

Report any security concerns or unauthorized access to your account to our support team immediately: [email protected].

11 Intellectual Property

All content on the tk972 website and platform — including logos, designs, text, graphics, software, and other elements — is owned by tk972 or properly licensed.

• Copying, reproducing, distributing, or commercially using any content without tk972's written permission is prohibited.
• Keeping a single copy for personal, non-commercial purposes is permitted.
• If any third-party intellectual property is infringed, action will be taken in accordance with applicable law.

12 Limitation of Liability

tk972 will not be liable for the following:

• Loss caused by technical issues, server outages, or internet connection disruptions.
• Any loss caused by the user's own negligence or breach of these terms.
• Issues arising from third-party payment systems or banking services.
• Unforeseen circumstances (natural disasters, war, cyber attacks, etc.).
• Financial loss from betting or gaming — betting inherently carries financial risk.

Our maximum liability in any case will be limited to the amount of the transaction in question.

13 Dispute Resolution

If you have a complaint about your account or any transaction, please follow the steps below:

1. First, contact our 24/7 live chat support — most issues are resolved at this stage.
2. If your issue is not resolved via live chat, write to us in detail by email: [email protected].
3. We will provide a formal response within 7 business days of receiving the complaint.
4. If both parties are not satisfied, a resolution will be sought through mutual discussion.

In resolving disputes, tk972's decision will be considered final, unless applicable law states otherwise.

14 Changes to Terms and Conditions

tk972 reserves the right to change, revise, or update these terms and conditions at any time. For significant changes, we will notify users by email or through a notice on the platform.

• Continued use of the platform after updated terms and conditions have been published will be considered acceptance of the new terms and conditions.
• You are advised to check this page regularly.
• If you do not wish to comply with the terms and conditions, please request to close your account.

For any questions about these terms and conditions, contact our support team: [email protected]. You may find answers to your questions by visiting our FAQ section.