tk972 Privacy Policy
Your personal information is of the highest importance to us. This policy describes in detail how we collect, store, and protect your information.
Introduction and Scope
tk972 ("we", "our", or "the platform") is a trusted online betting and casino platform in Bangladesh. This privacy policy describes how we collect your personal information, the purposes for which we use it, and the measures we take to ensure its protection.
By using the tk972 website (tk972.cam) or registering an account on our platform, you consent to the terms of this privacy policy. This policy is an integral part of our Terms and Conditions.
We may update our privacy policy from time to time. For any changes, we will update the "Last Updated" date at the top of this page and notify you by email of any significant changes.
What Information We Collect
We collect various types of information to improve your experience on the tk972 platform and to provide our services.
Personal Identity Information
- Full name and date of birth
- Email address
- National ID / passport number (for verification)
- Residential address
- Bank account or mobile banking number
Account and Activity Information
- Username and password (encrypted)
- Deposit and withdrawal history
- Betting and gaming history
- Bonus and promotion usage records
- Live chat and support communication history
Technical Information
- IP address and device information
- Browser type and operating system
- Cookie and session data
- Page visit logs and timestamp information
Financial Information
- Transaction amount and time
- Payment method details (bKash, Nagad, Rocket, bank)
- Deposit and withdrawal records
- Transaction analysis data for fraud prevention
How We Collect Information
tk972 collects your information in the following ways:
- Information you provide directly: Information you voluntarily provide during account registration, KYC verification, and payment processing.
- Automatic data collection: Technical information collected automatically via cookies, web beacons, and log files while you use our platform.
- Third-party verification: Information received from trusted third-party services for identity verification, payment processing, and fraud prevention.
- Support communication: Information provided when you contact us for support via live chat or email.
Purpose of Data Use
tk972 uses your information only for the following legitimate purposes:
Account Management and Verification
To create and manage your account and to verify your age and identity. This information is essential for complying with responsible gaming policies and preventing access by minors.
Financial Transaction Processing
To process deposits and withdrawals via bKash, Nagad, Rocket, or bank transfer, and to maintain transaction records.
Security and Fraud Prevention
To detect and prevent money laundering, account hacking, and other fraudulent activities.
Customer Support
To resolve your issues, answer your questions, and ensure support through our 24/7 live chat service.
Service Improvement and Personalization
To recommend games and offers based on your preferences and to improve the overall user experience on the platform.
Communication and Notifications
To send bonus offers, promotions, and important account-related notifications by email. You can opt out of marketing communications at any time.
Data Sharing and Disclosure
tk972 does not sell your personal information to third parties. However, we may share information in the following limited circumstances:
- Service provider partners: With trusted third parties who assist with payment processing, identity verification, and technical services, who are obligated to follow our privacy standards.
- Legal obligations: Disclosure of necessary information based on court orders, requests from government regulatory bodies, or legal requirements.
- Fraud investigations: Sharing information with relevant authorities for investigations into money laundering or other illegal activities.
- Business restructuring: In the event of a company merger, acquisition, or asset transfer, where the new owner will be required to comply with the same privacy standards.
Outside the circumstances above, we do not share your personal information with any third party without your prior consent.
Data Security Measures
To ensure the security of your information, tk972 has implemented industry-standard technical and organisational measures:
SSL Encryption
All data transmissions are secured with 256-bit SSL encryption.
Firewall Protection
Advanced firewall and intrusion detection systems are active at all times.
Access Control
Only authorised staff can access your information, and only as needed.
Secure Storage
Information is stored in encrypted databases and regular security audits are conducted.
In the event of a security incident, we act quickly and notify affected users where necessary. However, complete security on the internet cannot be guaranteed, so we ask you to use a strong password and keep your login details confidential.
Cookie Policy
tk972 uses cookies to improve your browsing experience. Cookies are small text files stored on your device.
Essential Cookies
These cookies are required for the basic functionality of the platform, such as maintaining login sessions and security checks. They cannot be disabled.
Performance Cookies
Used to analyse how you use the platform and to improve our services. Information collected by these cookies is anonymous.
Personalisation Cookies
Used to remember your preferences and language settings and to customise your experience.
Cookie Controls
You can reject or delete non-essential cookies through your browser settings. However, this may affect some functionality.
Data Retention Period
tk972 retains your information only for as long as necessary:
- Active account data: All account and transaction-related information is retained for as long as your account remains active.
- Closed account data: Even after an account is closed, some information must be retained for a specified period due to legal and regulatory obligations.
- Financial transaction records: Transaction records must be retained for a defined period in accordance with financial regulations.
- Marketing data: As soon as you request to opt out of marketing communications, your information will no longer be used for that purpose.
Your Rights
You have the following rights regarding your personal information, which you may exercise at any time:
Right of Access
You have the right to know what information we have collected about you and how it is being used. You can request a copy of your information by emailing [email protected].
Right of Rectification
If your information is incorrect or incomplete, you can request a correction. You can update some information directly in your account profile.
Right of Erasure
In certain circumstances you can request that your information be deleted. However, some information may need to be retained due to legal obligations.
Right to Restrict Processing
In certain circumstances you can request that the processing of your information be restricted, such as if you raise a question about the accuracy of the data.
To exercise any of the above rights, contact us at [email protected]. We will try to respond to your request within 30 days of receipt.
Protection of Minors' Data
tk972 is a 21+ platform. Only those aged 21 or over may open an account on this platform. We do not knowingly collect any information from minors.
We conduct an age verification process at the time of registration. If we learn that a user is a minor, we will immediately close their account and delete any information collected.
If you become aware that a minor has registered on our platform, please notify us at [email protected].
Policy Changes
tk972 reserves the right to amend this privacy policy as needed. For any significant changes, we will:
- Update the "Last Updated" date at the top of this page.
- Notify registered users of the changes by email.
- Display a notification on the platform.
Continued use of the platform after any changes will be taken as acceptance of the updated privacy policy.
Contact Us
If you have any questions, concerns, or requests about this privacy policy, or if you wish to exercise your rights, please contact us.
Privacy-Related Contact
Ensuring the protection of your information is our priority. We are always ready to help with any questions.
24/7 Live Chat Support Available
Visit the relevant pages to read our Responsible Gaming policy and Terms and Conditions.